PCIT PLUSNews and Updates in the Property & Casualty Insurance Industry – A KMG Initiative

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VIRTUAL AGENTS TAKING OVER BASIC INSURANCE SERVICES

That long, irritating waits for a customer service executive to answer your call might finally be over as insurance companies have now set up chatbots to deal with customer queries.

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STREAMLINE INSURANCE CLAIMS MANAGEMENT WITH AI

With thousands of customer queries, claims, and large amounts of diverse data to manage on a daily basis, the potential of artificial intelligence (AI) in the insurance industry has been expanding.

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INFOGRAPHIC: RPA RE-INVENTING THE INSURANCE INDUSTRY

Robotic Process Automation (RPA) is one of the most significant technology-based opportunities for the insurance industry.

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AUTOMATION IN INSURANCE – A MULTI-BILLION OPPORTUNITY

The concept of insurance has been there for ages, yet the business — collecting premiums, assessing risk and paying claims hasn’t changed much. Recently, the industry has embarked on a radical transformation, impelled by a series of digital innovations.

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Steps to Help you File a Homeowners Insurance Claim

Everyone buys a policy to protect themselves from unforeseen future accidents but very few actually know the steps to follow when that situation arises. Moreover, panic and confusion handicaps people to take the right steps to recover the damages. In such a scenario, a to-do list might help homeowners when they actually need to file a claim.

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Mobility in Insurance Industry is Key to Customer Attraction, Retention and Customer Communication

  Insurance industry has always been the laggard when it comes to technology adoption, but a recent report by the Everest Group suggests something else. The atmosphere is changing and mobility in the insurance industry is becoming more and more pervasive. A lot of players are serious about mobility in insurance, leaving no stones unturned in devising and implementing their mobility strategies to stay relevant to attract potentials customers, retain existing ones and maintain constant communication […]