PCIT PLUSNews and Updates in the Property & Casualty Insurance Industry – A KMG Initiative

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AI IS READY TO STREAMLINE THE INSURANCE PROCESS!

The insurance sector depends on loads of data — structured and unstructured, collected from multiple sources including social network, websites, surveys, live chats, third-party sources, customer’s existing insurance policies, and agents.

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HERE’S HOW INSURANCE AGENTS CAN WEATHER TECHNOLOGY GAP!

The insurance landscape is changing at a rapid pace. More and more insurance companies are embracing the latest technologies, be it robotic process automation or predictive analytics.

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ROADBLOCKS TO INSURANCE DIGITIZATION

The insurance industry is continually being pushed towards a digital transformation. It’s not just the pressure from millennials, but there are other drivers as well pushing this change, including new market entrants, changing customer behaviour and technology.

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4 REASONS TO USE CHATBOTS FOR YOUR INSURANCE BUSINESS

Customers, nowadays, are seeking new ways to interact with insurance companies digitally. All they expect is to have a better buying experience with multiple touchpoints that go beyond the usual call centres. This is where chatbots have their role to play.

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INSURANCE INDUSTRY SHOULD EMBRACE AI-POWERED TOOLS

The insurance sector has no shortage of data – thousands of customer queries, claims on an everyday basis. The industry that heavily depends on analysis of terabytes of data requires innovative technology to understand what is contained in this information. Artificial Intelligence (AI) is making that possible in multiple ways.

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Technology is Reshaping the Insurance Industry

The insurance industry is experiencing a substantial digital transformation. Some of the insurance providers fear losing market share and are, therefore, racing to catch up with the digital natives that have entered the market.