PCIT PLUSNews and Updates in the Property & Casualty Insurance Industry – A KMG Initiative

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THE BIGGEST CHALLENGE FOR INSURANCE IN 2019

The technology is constantly evolving. While all this change is exciting, industries that are flexible with the transformation will only have the chance to survive and thrive.

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DRIVERLESS CARS WILL REVAMP THE CITY STRUCTURE!

The essence of a city lies in its streets. For the past century, cars have dominated the environment and shaped the streets around it. Roads are wide for faster travel; offices are designed with open spaces for better parking and intersections are regulated to protect distracted humans.

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INSURANCE GOES DIGITAL – A WIN-WIN FOR INSURERS AND POLICYHOLDERS

A lot of changes can be witnessed in various sectors – healthcare, travel, finance, etc. – all thanks to digital technology. The emergence of new players using technology has disrupted the industries.

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HERE’S HOW INSURANCE AGENTS CAN WEATHER TECHNOLOGY GAP!

The insurance landscape is changing at a rapid pace. More and more insurance companies are embracing the latest technologies, be it robotic process automation or predictive analytics.

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Got Insurance Queries? Ask Alexa!

A new wave of digitalisation is driven by ‘voice’ which will take the customer experience to the next level. Insurance companies have been long using emotional messaging in their marketing campaigns and continue to be one of the most reforming industries when it comes to interacting with their customers on the voice web. An Alexa skill is yet another feature being used by insurers to engage with them and build brand loyalty.

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Impact of Digital Opportunities on the Insurance Model

The insurance industry has always struggled to secure customers’ trust. Customers usually consider an insurance purchase as a burden, and not as something they want to buy. Insurance companies have neither taken any effective measures to build customer relationships, nor have they communicated insurance’s true value proposition.