PCIT PLUSNews and Updates in the Property & Casualty Insurance Industry – A KMG Initiative

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INFOGRAPHIC: THE STATE OF AUTOMATION IN INSURANCE

HfS conducted the first-of-its-kind research involving 400 senior IT and operations executives from enterprise customers to drive a fact-based discussion on the impact and maturity of automation and Artificial Intelligence (AI) on business operations.

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HOW IS NEW TECHNOLOGY DISRUPTING INSURANCE?

Throughout history, technology has revolutionized industry. Innovations like the printing press and the steam engine have allowed society and industry to progress and improve. Over the last 2 decades, technology has done the same for the insurance industry.

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3 INSURANCE TECHNOLOGY TRENDS THAT WILL RULE THE ROOST IN 2019

We’re sure you’ll agree when we say: traditionally, the insurance industry worldwide has been dominated by massive national brands and legacy product lines and age-old technology.

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VIRTUAL AGENTS TAKING OVER BASIC INSURANCE SERVICES

That long, irritating waits for a customer service executive to answer your call might finally be over as insurance companies have now set up chatbots to deal with customer queries.

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TECHNOLOGY IS ULTIMATE SAVIOR OF INSURANCE INDUSTRY

Insurance companies are running out of ideas. They’ve bolstered their balance sheets since the financial crisis but have few racy growth prospects in a world of low interest rates, pricing pressure and regulatory hassles.

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STREAMLINE INSURANCE CLAIMS MANAGEMENT WITH AI

With thousands of customer queries, claims, and large amounts of diverse data to manage on a daily basis, the potential of artificial intelligence (AI) in the insurance industry has been expanding.