Patient engagement is an important aspect and one of the most promising trends in healthcare today. It’s no surprise that patients who take an active role in their healthcare are likely to have better medical outcomes and lower costs.
The healthcare sector is facing a few challenges – an aging population, increasing burden of chronic disease and signenagificant financial constraints. If we truly want to transform healthcare, it’s time we need to unleash patient’s power and move towards better care and health for the population, and lower per capita costs.
Healthcare consumers now expect more from providers. They want tools that are flexible and easy-to-use to help them meet their health needs. The industry, however, has a long way to go before harnessing technologies to help patients own their healthcare and more effectively interact with caregivers and clinicians.
To meet this ongoing demand, healthcare systems and care providers need to adopt technological solutions that offer multiple channels to connect with patients.
Rethinking Patient Engagement!
Today, it’s crucial for providers to engage and communicate with patients just like other businesses use to nurture their valuable customer relationships. New communication channels, such as mobile phones and wearables, have shifted the way doctor-patient communicates with each other.
Physicians believe engagement with digital technology will reduce the burden on doctors and nurses, while also cutting down costs. Automated daily engagement will help patients receive the right information at the right time, thereby reducing office calls asking questions related to health and recovery. This will free up physicians so they can spend more time with patients.
Reminders for medication, test results, etc. is another way to engage patients and deliver them a delightful experience. These satisfied patients are expected to share their positive experiences further and are likely to recommend their physicians to family and friends.
Lightening the Load on Care Teams!
The healthcare industry faces administrative burden and higher productivity expectations than ever. Technological tools like wearables and remote monitoring offer a far more efficient way to improve the quality of care, while also cutting-down costs.
Care teams need tools that improve doctor-patient communication, without any need for extra time and effort. Indeed, the potential in terms of healthier population, personalized patient care, and cost-savings is unmatched. Organizations that revive their functioning embrace automated patient engagement solutions are likely to have healthier, more satisfied patients.