Key Management Group
 
Policy Mgmt. System
Technology
JSP, Servlets, Struts, EJB, WebLogic, Docucorp, Oracle 9i, LDAP
Solution
KMG deployed a team in its Offshore support Center to provide cost-effective maintenance support to its client.
 
Project Description
The client wanted to maintain Policy Management System. It was a J2EE application that allowed agents to qualify, rate, quote, bind and deliver policy documents virtually in minutes.


  Architecture


 
  Major Issues/Challenges
For the support and maintenance, knowledge of the system was a primary requirement and response time was also critical to resolve various end-user issues.
   
 
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